Privacy Policy & Terms of Service
Effective Date: May 14, 2026
Welcome to Threat Dynamics. Your privacy and trust are important to us. This Privacy Policy and Terms of Service explains how we collect, use, store, and protect your information when you interact with our website, services, classes, memberships, and SMS communications.
By using our website or services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following information when you interact with our business:
Name
Email address
Phone number
Billing information
Appointment or class registration details
Membership information
Training history
Website usage information
SMS opt-in preferences
Communications you send to us
We only collect information necessary to provide our services, communicate with customers, improve operations, and maintain safety and training records.
2. How We Use Your Information
Your information may be used for:
Scheduling appointments and classes
Processing payments
Membership management
Customer support
Sending appointment reminders
Sending class updates or operational notifications
Responding to inquiries
Improving our services and website experience
Sending SMS communications you have opted into
We may also use information internally for administrative, operational, legal, or safety purposes.
3. SMS Messaging Policy
Threat Dynamics SMS Program
Threat Dynamics may offer SMS/text messaging services to provide customers with important updates and communications related to our services.
By opting into the Threat Dynamics SMS Program, you agree to receive text messages related to:
Appointment confirmations
Appointment reminders
Training and class updates
Membership notifications
Operational alerts
Customer support communications
Promotional or marketing messages (only where consent has been provided)
Message frequency may vary depending on your interactions, appointments, memberships, and communication preferences.
Message and data rates may apply depending on your mobile carrier and service plan.
Consent to receive SMS messages is not a condition of purchase.
To opt out of SMS communications at any time, reply STOP to any message.
For assistance, reply HELP or contact us through our website:
Threat Dynamics Contact Page
Threat Dynamics does not sell, rent, or share mobile numbers or SMS consent information with third parties or affiliates for marketing purposes.
4. Information Sharing & Third Parties
Threat Dynamics values your privacy.
We do NOT sell, rent, trade, or share your personal information with third parties for marketing purposes.
Customer information is kept private and stored on secured systems and servers.
We may share limited information only when necessary to:
Process payments
Provide scheduling or CRM services
Comply with legal obligations
Protect the safety, rights, or property of our business, staff, or customers
Any third-party service providers we use are expected to maintain appropriate security and confidentiality standards.
5. Data Security
We take reasonable and appropriate measures to protect customer information from unauthorized access, misuse, disclosure, or loss.
This includes the use of secured platforms, password protection, access controls, and commercially reasonable security practices.
However, no electronic transmission or storage system can be guaranteed 100% secure.
6. Cookies & Website Analytics
Our website may use cookies, analytics tools, or similar technologies to:
Improve website functionality
Analyze website traffic
Enhance user experience
Remember preferences
You may disable cookies through your browser settings if desired.
7. User Responsibilities
By using our website or services, you agree:
To provide accurate information
Not to misuse the website or services
Not to attempt unauthorized access to systems or data
To comply with all applicable laws and regulations
Threat Dynamics reserves the right to deny service or terminate access for misuse, abuse, unlawful conduct, or safety concerns.
8. Intellectual Property
All website content, branding, logos, graphics, training materials, videos, and intellectual property associated with Threat Dynamics remain the property of Threat Dynamics unless otherwise stated.
Unauthorized reproduction or distribution is prohibited without written permission.
9. Limitation of Liability
Threat Dynamics provides training, education, memberships, and related services on an “as-is” basis.
To the fullest extent permitted by law, Threat Dynamics shall not be liable for indirect, incidental, special, or consequential damages arising from use of the website, services, or communications.
Participation in firearms or defensive training activities may involve inherent risks. Separate waivers and agreements may apply to in-person training activities.
10. Changes to This Policy
Threat Dynamics may update this Privacy Policy and Terms of Service periodically.
Any updates will be posted on this page with a revised effective date.
Continued use of our website or services after updates constitutes acceptance of those changes.
11. Contact Information
If you have questions regarding this Privacy Policy or Terms of Service, please contact:
12. Consent
By using this website, submitting forms, registering for services, or opting into SMS communications, you acknowledge that you have read and agree to this Privacy Policy and Terms of Service.